Part 3 – Practicing with Purpose
You’ll practice key parts of your talk in a supportive environment, focusing on delivery, confidence, and connection. This is where your message becomes embodied—not just memorized.
Part 2 – Testing and Refining
You’ll begin shaping your talk by testing your opening, key points, and closing. Learn how to simplify your message, remove what’s unnecessary, and strengthen what matters most.
Part 1 – Introduction to the Process
You’ll clarify your topic, identify your one core takeaway, and build a simple structure using my “clear, simple, memorable” framework. This is where your message becomes a focused message.
Part 4 – Practical Conflict Resolution
The final session brings everything together with practical tools for navigating conflict in a healthy and productive way. You will learn simple frameworks for asking better questions, identifying shared goals, and creating psychological safety in conversations. These tools help shift conversations from blame and defensiveness to clarity and collaboration. By applying these strategies, you will be better equipped to resolve conflict, strengthen relationships, and lead conversations that move people forward.
Part 3 – Why Conflict Happens & Utilizing Conversational Intelligence
Conflict often arises not because people intend harm, but because they are seeing the situation through different lenses. This session introduces the neuroscience behind conflict and communication, along with insights from Judith Glaser’s Conversational Intelligence. You will learn how the brain reacts under stress and how conversations can either trigger defensiveness or build trust. You will discover how curiosity, listening, and intentional questions can transform difficult conversations into opportunities for understanding and growth.
